Streamlining residential title insurance orders with FCT Client ID verification integration

 

We know efficiency matters when managing a real estate transaction. Our latest enhancement makes it easier to connect identity verification reports with residential title insurance orders, helping streamline the ordering process.

The new “Link IDV” feature allows legal professionals to link a completed FCT Client ID verification report directly to a residential title insurance order, reducing the need for manual data entry. The result is a smoother, more connected ordering experience that saves time, reduces duplication, and improves continuity throughout the transaction.

 

Making a critical step easier

Completing identity verification at file opening helps keep residential real estate transactions moving forward smoothly and plays an important role in meeting know-your-client (KYC) requirements. Until now, customers often needed to manually re-enter identity details that had already been verified, creating extra steps and the potential for delays.

The new integration removes the need to re-key this information. By allowing completed ID verification reports to flow directly into the title insurance order, legal professionals can complete their order more efficiently and with greater confidence, knowing the required information is already in place.

 

More flexible ways to connect ID verification

This update also introduces a more intuitive way to locate and link completed identity verification reports. Legal professionals can now search using familiar information such as their file number, the client’s last name, or the client’s email address.

This added flexibility helps ensure that the right verification is connected to the right order.

 

Privacy and client control remain unchanged

While the process is more efficient, client privacy remains unchanged. Clients stay in full control of their personal information. If identity verification is required for underwriting purposes, clients must explicitly approve the sharing of their details, just as they do today. This integration is designed to support compliance and efficiency, without changing existing consent requirements or privacy safeguards.

 

Designed for efficiency, built for confidence

By reducing duplication, simplifying workflows, and maintaining strong privacy standards, this update reflects FCT’s ongoing focus on practical improvements that support customers where it matters most—at key moments in the real estate transaction process.

As identity verification continues to play an important role in real estate transactions, integrating it more seamlessly into title insurance ordering helps legal professionals work more efficiently while meeting their compliance requirements with confidence.

 

 

 

 

About FCT

Based in Oakville, Ontario, FCT has over 1,200 employees across the country. FCT provides industry-leading title insurance, default solutions and other real estate-related products and services to approximately 450 lenders, 43,000 legal professionals and 5,000 recovery professionals, as well as real estate agents, mortgage brokers and builders, nationwide.

Great Place to Work® has named FCT one of Canada’s Best Workplaces® for 10 consecutive years (2014-2023) and certified FCT as a Great Place to Work®. In 2024, FCT’s parent company, First American Financial Corporation, was named both one of the 100 Best Companies to Work For and one of the Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine for the ninth consecutive year.

For more information on FCT, please visit the company website at www.fct.ca.