Legal

 

A. FCT

FCT is the business name we use and includes FCT Insurance Company Ltd., the Canadian Branch of First American Title Insurance Company, First Canadian Title Company Limited, affiliates and subsidiaries.

 

B. Use of website (this “Website”)

FCT is not responsible in any manner for direct, indirect, special or consequential damages, however caused, arising out of your use of this Website and/or any web browser, including any damages you may suffer if you transmit confidential or sensitive information to us or if we communicate such information to you at your request over the Internet. Links to other websites from this Website are for convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content referred to or included on, or linked from or to this Website. Further, FCT does not represent or warrant that this Website will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, difficulties in use, defects, incompatibility, failures, errors, omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for taking protection and backup of data and/or equipment and for taking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

 

C. Information

Information provided by FCT and other sources on this Website is believed to be accurate and reliable when placed on this Website, but we cannot guarantee it is accurate or complete or current at all times. Information on this Website is for informational purposes only and should not be acted or relied upon in that regard without seeking the advice of a professional.

 

D. Trade-marks and copyrights

Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade names, registered or unregistered trade-marks or service marks (“Trade-marks”) of FCT or of third parties and used under license by FCT. However, the display of Trade-marks on pages at this Website does not imply that any license has been granted to any third party.

All information in this Website is protected under the copyright laws of Canada and/or other countries. Users of this Website shall be entitled to copy any information for their own personal use but may not republish or reproduce any such information in any manner, including electronic reproduction by “uploading” or “downloading”, without the prior written consent of FCT. Otherwise, no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of this Website.

Any unauthorized downloading, re-transmission, or other copying or modification of Trade-marks or other contents of this Website may be a violation of statutory or common law rights which could subject the violator to legal action.

 

E. Jurisdiction

All disputes, controversies or claims arising out of or in connection with this Website shall be submitted to and be subject to the exclusive jurisdiction of the courts of the Province of Ontario. You submit and attorn to the exclusive jurisdiction of the courts of the Province of Ontario to finally adjudicate or determine any suit, action or proceeding arising out of or in connection with this Website.

® Registered trademark of First American Financial Corporation.

 

F. Registered Insurance Brokers of Ontario disclosure

FCT Insurance Services Inc. is a registered insurance broker and a member firm of Registered Insurance Brokers of Ontario, the regulator of brokers in Ontario. We are required under the Registered Insurance Brokers Act to make the following disclosures to you:

  • FCT Insurance Services Inc. and FCT Insurance Company Limited, an insurer, are both members of the same group of companies, as the case may be.
  • FCT Insurance Services Inc. has an exclusive contract with FCT Insurance Company Limited to provide Title Insurance and Errors and Omissions Insurance to its clients. No other insurer is used.
  • Included in your premium is commission allowed to FCT Insurance Services Inc. by FCT Insurance Company Limited with a range of 0% to 25%.

Accessibility standards for customer service

FCT is committed to ensuring that its customer service accessibility guidelines, policies, practices and procedures are consistent with the following principles:

  • Dignity
  • Independence
  • Integration
  • Equal opportunity

All of the documents required under the Customer Service Standard are available upon request. These documents include our policies with respect to assistive devices, communication, service animals, support persons, notices of temporary disruptions, and training for staff.

Feedback is welcomed. You can share your thoughts about accessibility at FCT by contacting us through any of the methods listed below.

 

Telephone: 1.800.307.0370 (Toll Free)
Fax: 1.888.560.2844 (Toll Free)
E-mail: hr.on@fct.ca
Mail: 2235 Sheridan Garden Drive, Oakville, ON L6J 7Y5
Attention: Legal Services

In addition, if you require the feedback process, FCT’s customer service policies or temporary disruptions policies in an accessible format, or if you wish to make a formal complaint pursuant to our Complaint Procedure, but require an accommodation to do so, please contact us and we will make the necessary arrangements.