Verify client identities before closing pressure begins

Built for legal real estate workflows, FCT Client ID Verification helps make identity verification a standard part of matter opening.

Authenticated identity documents, passport-chip verification, and multiple verification sources support a stronger, more consistent process for in-person and remote files.

 

New to FCT?

Create an account to begin using FCT Client ID Verification.

Existing FCT customer?

Use your existing credentials to submit an ID verification request.

 

See how legal professionals are using FCT Client ID Verification

For many firms, Client ID Verification has become a standard part of the matter-opening process, helping create a stronger and more consistent approach to verifying client identities across every transaction.
Learn how legal professionals are using Client ID Verification to strengthen verification practices, support Know Your Client (KYC) obligations, and help keep transactions moving forward with confidence.

 

“What I value most is knowing that FCT Client ID Verification checks IDs against multiple sources. With so much fraud happening, it helps to know the solution goes that extra step to confirm I’m dealing with a real person.”

 

Sanitha Miranda,
Partner
KMB Law

“A lot of the clients I work with are overseas and can't come into the office. FCT Client ID Verification gives them a way to complete the process remotely, and with the recent enhancements, it's been really intuitive and easy for my clients to use.”

 

Ashley Chen,
Legal Assistant, Intake Team
Shapiro LLP

“When an issue comes up, I know I can reach out to the FCT team for help. I get a lot of support from them. They're quick to respond and make it easy to get things resolved. My experience with the team has been great.”



Dana Yun,
Legal Assistant, Intake Team
Shapiro LLP

 

Built for the way legal professionals work

FCT Client ID Verification is designed specifically for legal real estate workflows, helping legal professionals verify client identities earlier in the transaction through a stronger, more consistent verification process. From passport-chip verification to integrated workflows and dedicated support, every feature is designed to help your team move transactions forward with confidence.

 

Verify passport information from the source

Verify eligible chip-enabled passports using identity information read directly from the embedded chip.

Go beyond a photograph of an ID

Authenticate identity documents and validate client information using multiple verification sources.

Get dedicated support

Our team understands legal real estate  workflows and can assist throughout the verification process.

Use it across every file

Apply a consistent verification process to in-person and remote files through the FCT online ordering portal or integrated platforms.

Keep clients in control

Clients use a secure mobile experience and control when their verified identity information is shared.

See how legal professionals are using Client ID Verification

For many firms, Client ID Verification has become a standard part of the matter-opening process, helping create a stronger and more consistent approach to verifying client identities across every transaction. Learn how legal professionals are using Client ID Verification to strengthen verification practices, support Know Your Client (KYC) obligations, and help keep transactions moving forward with confidence.

Why choose FCT Client ID Verification?

 

Passport Advantage for added confidence

FCT Client ID Verification supports chip-enabled passport scanning, reading information directly from the passport chip, adding another layer of accuracy and security to the verification process.

Authentication of all uploaded identity documents

FCT Client ID Verification strengthens your process by authenticating each uploaded identity document and checking client information against multiple data sources, including credit bureau and mobile account verification.

A secure, simple experience for your clients

Clients receive simple instructions and complete verification through a secure mobile experience in minutes. Once verified, their digital ID can be saved on their device for future transactions.

Built for real estate workflows

Submit and manage requests through the FCT online ordering portal or your integrated conveyancing platform, making client ID verification an easy step in your existing legal real estate transaction workflow.

Consistent verification across every file

Whether a transaction is completed in-person or remotely, FCT Client ID Verification helps you apply a consistent client verification process that supports fraud prevention efforts and Know Your Client (KYC) obligations.

Support when you need it

Our dedicated support team is available to answer questions and assist throughout the verification process, helping you move transactions forward with confidence.

Start every file with confidence

FCT Client ID Verification is designed to fit naturally into your existing workflow, helping legal professionals verify client identities earlier in the transaction and apply a more consistent verification process across every file.

 

1. Submit an ID verification request

Log in to the FCT online ordering portal or your integrated conveyancing platform. Select Client ID Verification, choose New Request, enter the required information, and submit the request.

  • Best practice
    Start verification early to give your team more time to review results and address potential issues before closing.

2. Your client completes verification

Your client receives an email with instructions and completes the verification process using the eID-Me Digital ID app on their smartphone.

  • Best practice
    When available, encourage clients to use an eligible chip-enabled passport for an additional layer of verification.

3. Review the verification result

Once verification is complete, review the result through the FCT online ordering portal or your integrated conveyancing platform before continuing with the transaction.

  • Best practice
    Apply the same verification process across every file—whether the transaction is completed in person or remotely—to help create a stronger and more consistent approach to client identity verification.

1. Submit an ID verification request

Log in to the FCT online ordering portal or your integrated conveyancing platform. Select Client ID Verification, choose New Request, enter the required information and submit the request.

 

See Client ID Verification in action

Watch how Client ID Verification fits into legal real estate workflows, from submitting a verification request to reviewing the result. In just two minutes, you'll see how stronger verification controls, Passport Advantage, and an integrated workflow help legal professionals verify clients with confidence.

Built into your existing workflow

FCT Client ID Verification is available through select legal workflow platforms, making it easier to incorporate identity verification into your existing transaction process. Integrated access helps create a more consistent workflow across every file while giving your team more time to review results before closing.

Available integrations

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DIACC Pan-Canadian Trust Framework (PCTF) certified

FCT Client ID Verification is certified under the Digital ID and Authentication Council of Canada (DIACC) Pan-Canadian Trust Framework (PCTF), a recognized framework for trust, security, and privacy in digital identity verification.

This certification demonstrates that FCT Client ID Verification aligns with established standards for secure and consistent digital identity verification.

 

Frequently asked questions 

 

When should I send a verification request?

Submit a verification request as early as possible, ideally when you open the matter. Early verification gives your team more time to review results, address potential issues, and help keep transactions moving before closing.

 

Can I use FCT Client ID Verification for both in-person and remote transactions?

Yes. FCT Client ID Verification supports a consistent client verification process across both in-person and remote transactions, helping legal professionals apply the same approach across every file.

 

Should my client use a passport?

When available, clients should use an eligible chip-enabled passport. FCT Client ID Verification reads identity information directly from the passport's embedded chip rather than relying only on an image of the document. This provides an additional layer of verification and helps legal professionals identify altered or fraudulent identity documents with greater confidence.

 

How does my client complete verification?

Your client receives an email with instructions and completes verification using the eID-Me Digital ID app on their smartphone. Desktop completion is not supported.


What identification documents are accepted?

Accepted identification documents include:

  • Eligible chip-enabled passport
  • Provincial driver's licence
  • Canadian photo identification card
  • Canadian Services card
  • Permanent resident card
  • NEXUS card
  • FAST card
  • Secure certificate of Indian status

Can I use FCT Client ID Verification without purchasing an FCT title insurance policy?

Yes. You can use FCT Client ID Verification without purchasing an FCT title insurance policy.

 

How will I be billed?

Billing depends on how the request is submitted. Requests submitted through the FCT online ordering portal are invoiced through your FCT account. Requests submitted through an integrated conveyancing platform may be billed by the platform provider.

 

Ready to make FCT Client ID Verification part of your file-opening process?

Submit an ID verification request, create an FCT account, or contact our team to learn how FCT Client ID Verification can fit into your workflow.

Phone: 1.833.672.0151

Email: contactIDverification@fct.ca

Services by First Canadian Title Company Limited. The services company does not provide insurance products. Some products/services may vary by province. Prices and products/services offered are subject to change without notice.

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