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Exciting changes coming soon!
We have some big news! We're excited to announce that Promeric Technologies, a trusted division of FCT for many years, will officially become part of the FCT brand in early 2025. Through this transition, the Promeric brand will be retired, and will continue operations under the FCT name. You’ll soon enjoy a fresh, new look for our solutions for trustees, and a more streamlined online experience.
What does this mean for you?
- No changes in service: The solutions and team you trust will stay the same, ensuring continuity and reliability.
- Continued privacy: Our solutions make it easy for trustees and recovery professionals to communicate, while maintaining privacy between them. This won’t change as we transition to offering trustee solutions directly through FCT’s brand.
- Seamless transition: We’re committed to making this transition as smooth as possible, with no interruptions to your current services and support.
- Enhanced experience: FCT’s scale and efficiencies will let us offer a more streamlined experience with our solutions to better meet your needs.
We’re grateful for your continued support and look forward to serving you under the FCT brand, with a team that’s an extension of yours. With FCT, you’ll benefit from powerful process automation, with support at every stage of the insolvency process, keeping us always moving forward, together.
Thank you for your understanding and cooperation.
FAQ
FCT has been proud to offer best-in-class solutions for trustees through Promeric since 2010. This is a natural transition that will let us serve you and the trustee community even better, by providing you with more efficiency, greater support and insights for your business, powered by a big-picture perspective.
No. Your and your clients’ privacy matters to us, and we’ve always maintained strict separation between our solutions for trustees and our solutions for recovery professionals. That isn’t changing with this transition.
No. Any bookmarks you have to Promeric pages and portals will continue to work, and you'll be able to use your existing credentials to access your Promeric trustee account. The online ordering process will stay the same, but the appearance of the portals will be updated to reflect FCT's branding.
No. You shouldn’t experience any downtime when accessing our website, online ordering, or any of our portals during this transition.
Your saved bookmarks will still work. The website will be updated, but your bookmarks will automatically redirect to the FCT version of the site, giving you uninterrupted access to the pages you use most often.
You’ll get a more streamlined and efficient experience with the tools and service you trust, with the same dedicated operations team you know. We’re also excited to be able to support you and your business with insights powered by our industry-leading data: we’re in a position to see the big picture, and pass on the benefits of that perspective to you.
If you have any questions or concerns, please contact our support team. We’re here to support you every step of the way.
Travis Weare, Business Development Manager, at 519.870.1092 or tweare@fct.ca.