Make a Claim

If you think you have a claim under your title insurance policy, we’re here to help you resolve your issues as efficiently as possible.

All FCT title insurance policies include a no-fault claims process. To make a claim, simply submit the claim and the required supporting documents by using our online Proof of Loss form below or contact us by phone, email or fax.

Once you submit your claim, an email acknowledging receipt of your claim will be sent to the email address you provided. If you have any questions, please contact our offices and a member of our Claims Department will be pleased to assist you.

Claims Department

Phone

905.287.4325 or 1.866.515.5516

Fax

905.287.1006 or 1.877.466.3196

Email

claims@fct.ca

Proof of Loss
Required fields are marked with an asterisk*
First Name*
Last Name*
Telephone Number*
Email*
Enter Email * Re-enter Email *
Insured’s Information
Insured’s First Name*
Insured’s Last Name*
Address 1*
Address 2
City*
Province*
Postal Code*
Policy Number
Nature of Claim*
Please indicate a short statement detailing your claim*

Attention
Please provide a short statement detailing your claim.
Attachments 
Acceptable file formats include DOC, DOCX, PDF, XLS, XLSX, JPG, PNG and BMP.
Documentation from Municipality
Drop files here or

Attention
Notification from the Municipality regarding a Work Order or open Building Permit.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Home Inspection Report
Drop files here or

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Agreement of Purchase and Sale
Drop files here or

Attention
The contract signed with your realtor when you were negotiation the purchase of the property.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Reporting Letter
Drop files here or

Attention
Also known as a closing letter, this letter was provided to you from your lawyer enclosing documentation relating to the purchase of the property.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Seller’s Property Information Sheet (SPIS)
Drop files here or

Attention
Disclosure statement provided by the vendor on closing.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Any Supporting Documents
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Attention
Such as photos, reports, government correspondence, any requisition letters, etc.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Survey
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Attention
A Survey (also known as a Real Property Report or Building Location Certificate) is required if your claim relates to an encroachment issue.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Transfer/Deed of Land
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Attention
This document was included in the reporting letter (closing letter) provided by your lawyer.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Title Search
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Attention
A Title Search is required only if your claim relates to a title issue.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Statement of Adjustments
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Attention
Only required for tax and condo claims. This documentation was included with the reporting letter (closing letter) provided by your lawyer.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Vendor’s Undertaking to Re-adjust
Drop files here or

Attention
Undertaking to re-adjust shows the previous owners commitment to re-adjust as required. This document was included with the reporting letter (closing letter) provided by your lawyer.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Current Bill
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Attention
Your Current bill showing the arrears owning by the vendor.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Request to Vendor for Payment
Drop files here or

Attention
Required for claims being submitted by a law firm.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Status Certificate/Estoppel Certificate
Drop files here or

Attention
A Status Certificate, or Estoppel Certificate, is required for condominium arrears and special assessments.

Accepted file types: doc, docx, pdf, xls, xlsx, jpg, png, bmp.
Consent to release Claim details/outcome to the Lawyer that obtained Title Insurance?*
You have a title insurance policy (the “Policy”) and by Selecting Yes, you (the “Insured”) give consent to FCT Insurance Company Ltd and/or First American Title Insurance Company and/or First Canadian Title Company Limited (together “FCT”) to release to the lawyer who obtained title insurance from FCT (the “Lawyer”) any relevant information relating to the Policy but more specifically details about the claim and its outcome (the “Claim”). The purpose in doing so is to develop, enhance, market and reinforce the benefits of the Policy to the Lawyer. The Insured(s) hereby consent to the release of any information by FCT to the Lawyer in respect of the Claim.
- Yes
- No
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Make a Claim

Claims Department

Phone

Fax

Email

Proof of Loss

Insured’s Information

Attention

Attachments

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Attachments 