Broker Tracker Enhancements
The FCT Broker Tracker platform first launched in 2019 to provide our broker partners with an efficient and effective way to stay on top of their deals.
In addition to keeping you up-to-date on the status of your deals in real-time, Broker Tracker also allows you to provide a more enhanced experience for your customer—because you are informed, you can keep them informed—and you can address their questions and concerns promptly and help to ease their minds while they wait for the closing to complete.
Real-time Alerts Communication
- Real-time alerts: receive email notifications and/or push notifications for new notes and milestones
- Flexible: available for FCT-closed deals through our Platinum and Easy Close programs or solicitor instructed deals through our Managed Mortgage Solutions program (MMS)
Broker Support Communication
- Broker Support: access to service experts, handy FAQ and helper text