Feb 18th, 2014 | By Michael LeBlanc
I recently received a thank you note from someone I helped several months ago. To be honest, I had forgotten about helping until I was reminded. At the time, I really didn’t think about what I was doing, I was just helping someone with a problem to find a solution.
Apparently my action meant more than I thought and I was touched to be thanked because it spoke to one of my core values, gratitude.
From a young age, we are taught to use our ‘pleases and thank yous’ and after being in the business world for many years, I am glad I learned my lesson.
For anyone, the power of a ‘thank you’ is profound. It lets you know that you made a difference and that you have been recognized for your behaviour. As a leader, it is important to let everyone we work with know that we appreciate their efforts. We could not do what we do if we did not have their support. Gratitude is a core personal value of mine.
Corporately, we have four values: Integrity, Passion to Serve, Passion to Exceed and Think Differently. These four values guide our decision making so we are acting in the best interests of our employees, customers and business partners.
The image we use when we talk about our values is a compass. It visually represents the way that values give us direction when we are not sure which road to take, like a GPS. I grew up on the East Coast of Canada where I knew my way around and I when I moved to the Greater Toronto Area, I was glad to have a GPS to tell me the best way to get to my destination!
Throughout my career, I have worked hard on my leadership skills and I know I will never stop learning and growing. It is my values and the values of our company that define me as a leader and I demonstrate them every chance I get. I am known for saying, “thank you, thank you, thank you” to our employees and I sincerely meant it.
I am also thankful for the opportunity to make a difference in people’s real estate related financial transactions to help them be more secure in realizing their dream of homeownership.
So take a chance and show your gratitude – you will likely be rewarded for it sometime in the future. And thank you, thank you, thank you for taking the time to read my post.