Ask a title officer: how to complete the RSA form
Sep 23rd, 2015 | By FCT
No one likes completing paperwork, we get that. But no one likes a delayed refinance deal either —especially your clients. By completing all the forms required for your Platinum Refinance Deal correctly the first time, you will minimize delays, but more importantly, you’ll improve the customer experience and stand apart from your competition.
Our latest edition of Broker’s Edge examines just how to put this advice into practice when completing the Request for Statement and Authorization (RSA) form. Andrea Tait, title officer at FCT, offers some helpful tips to avoid time-consuming errors and unnecessary back-and-forth that can annoy your clients and can potentially put your deal at risk.
“I like to think of the RSA form as the combination to a lock — get everything right and the vault will open.”
Andrea offers the following checklist for seamless processing:
- Always use the FCT form, if available. If not, use the form provided to you by your lender.
- Choose only one purpose for the form by identifying it as a discharge, transfer or information only.
- Identify the financial institution and include all pertinent contact information.
- Include the mortgage number.
- Make sure all necessary parties sign the form.
- Include contact information for the lawyer handling the mortgage.
- Ensure all information is legible.
- Give your lender enough time to process the refinance by submitting as soon as possible.
If you’re looking for more tips on completing the RSA, check out the RSA Tip Sheet. And if you still have questions, get in touch! You are invited to contact us by phone at 1.855.500.3565 or by email at email@example.com. Remember, your questions and comments are the key to helping us deliver a better experience for you and your peers and we’d love to hear from you.
Services by First Canadian Title Company Limited